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van Hoek, Remko I., "The role of third-party logistics providers in mass customisation", International Journal of Logistics Management, Vol. 11, No. 1, 2000, pp. 37-46.



Mass customization is coming to the forefront of international supply chains, contributing to an increasing focus on postponement. Third-party logistics providers, are targeting postponement applications as an extension of their service portfolios. Findings from a multi-annual survey (1996-1999) are presented to generate insights into the supply chain mechanisms service providers can use to develop postponement services. A framework for achieving extension of their activities is then developed.